Return & Exchange Policy

Last updated: October 4, 2026

At Prime Trousers, we want you to be satisfied with your purchase. We offer a 7-day exchange policy for eligible products.

7-Day Exchange Policy

You may request an exchange within 7 days of receiving your order.

Our return policy is for product exchange only. We do not offer cash, bank, card, or other monetary refunds for returned products.

If an eligible product is returned, we will provide a replacement product according to our exchange policy.

Conditions for Exchange

To be eligible for an exchange:

  • The request must be made within 7 days of receiving the order.

  • The product must be unused and unworn.

  • The product must be in its original condition.

  • The product must not be washed, damaged, stained, altered, or otherwise used.

  • Original tags and packaging should be retained where applicable.

  • The product must be returned in a condition suitable for resale.

Products that do not meet these conditions may not be accepted for exchange.

Size Exchange

If you received the wrong size or the size does not fit, you may request a size exchange within the 7-day exchange period, subject to availability.

The replacement size will be provided only if the requested size is available.

Wrong or Damaged Product

If you receive a product that is incorrect or damaged, please contact us as soon as possible after delivery.

Please provide your order number and, where applicable, clear photographs or other information showing the issue.

We will review the request and, if approved, arrange an appropriate product exchange.

No Monetary Refunds

Prime Trousers does not provide monetary refunds for returned products.

This means we do not issue:

  • Cash refunds

  • Bank transfer refunds

  • Card refunds

  • Wallet refunds

  • Other monetary refunds

Approved returns are handled through product exchange only.

Exchange Availability

Exchanges are subject to product and size availability.

If the requested replacement is unavailable, please contact us so we can discuss the available exchange options.

Return Shipping

Return/exchange shipping arrangements may depend on the reason for the exchange.

Please contact us before sending a product back. Do not send a return without contacting our customer support first.

How to Request an Exchange

To request an exchange, contact us within 7 days of receiving your order.

Please include:

  • Your name

  • Order number

  • Phone number

  • Product you want to exchange

  • Reason for exchange

  • Requested replacement size/product

Contact Us

For return and exchange requests:

Prime Trousers
Email: hellofaraz21@gmail.com

We will review your request and provide the next steps.

Policy Changes

Prime Trousers reserves the right to update this Return & Exchange Policy when necessary. Any changes will be posted on this page with an updated "Last updated" date.